Refund Policy

1. All sales are final

Course purchases on Ropes are non-refundable. Once your enrollment is confirmed, access to the course is granted immediately and in full, so we do not offer refunds, exchanges, or cancellations for change of mind, lack of time, dissatisfaction with your own progress, or any reason not listed in Section 2 below — regardless of how much of the course you have used.

2. Exceptions required by law

This policy does not limit any right you have under Indian consumer protection law that cannot be waived by agreement. In particular, we will refund a payment where:

• you were charged more than once for the same enrollment (duplicate payment), or charged after a failed or cancelled transaction;
• payment was received but course access was never granted due to a technical or processing error on our side; or
• the course, as delivered, is materially different from what was advertised at the time of purchase.

Outside of these cases, all purchases are final. This section does not create a general cooling-off period or a right to cancel for convenience.

3. How to request a refund

If you believe your situation falls under Section 2, contact us through our contact page with your registered email and course name. Approved refunds are processed back to the original payment method via Razorpay, typically within 7–10 business days.

4. 1:1 mentor session and other inclusions

Each course enrollment includes one 1:1 mentor session and lifetime access to the course content. Once a mentor session has taken place, it is not eligible for refund or replacement. Any billing cycle of a retainer-style subscription that has already been delivered is likewise not eligible for refund.